Side-by-side comparison
ShipBob vs ShipHero
Compare ShipBob and ShipHero across pricing, features, and fit for your e-commerce stack.
ShipBob
Outsourced fulfilment for DTC Shopify brands with global warehouses
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About
ShipBob
ShipBob is the leading third-party logistics provider built specifically for DTC e-commerce. Rather than managing your own warehouse, you ship inventory to ShipBob's network and it handles pick, pack, and ship for every Shopify order automatically. The Shopify integration is native: orders flow directly, tracking numbers sync back, and inventory levels update in real time across all warehouse locations. ShipBob's distributed network model means you can split inventory across multiple fulfilment centres to reduce shipping zones and therefore shipping costs for a geographically dispersed customer base. The platform works well for brands shipping between 400 and 10,000 orders per month. Below that threshold the per-order fees often exceed what a local 3PL or self-fulfilment would cost. Above it, enterprise-scale operations typically negotiate custom contracts.
ShipHero
ShipHero offers two distinct products that can be used independently or together: warehouse management software for brands running their own fulfilment operations, and a 3PL fulfilment network for brands that want to outsource. The WMS is one of the most complete in the e-commerce market, covering receiving, putaway, pick and pack, cycle counting, and multi-warehouse routing with a mobile barcode scanning workflow. Brands self-fulfilling more than 500 orders per day typically find that structured WMS tooling pays for itself in error reduction and labour efficiency. The 3PL option competes directly with ShipBob and is particularly strong on the US East Coast. For brands that may eventually want to insource fulfilment back from a 3PL, starting with ShipHero as a 3PL client means the software transition is smoother.
Key Features
ShipBob
Multi-Location Fulfilment
Distribute inventory across US, UK, EU, Canadian, and Australian fulfilment centres. Automated order routing sends each order to the centre that minimises shipping distance and cost.
Native Shopify Integration
Orders flow to ShipBob automatically on placement. Tracking numbers sync back to Shopify and trigger customer notification emails without manual intervention.
Inventory and Demand Forecasting
Dashboard shows inventory levels, days of supply, and reorder recommendations per SKU per fulfilment centre. Reduces stockouts without over-investing in warehouse holding.
Returns Processing
Handles return label generation, receipt, inspection, and restocking. Returns portal integrates with ShipBob's fulfilment workflow without requiring a separate returns platform.
ShipHero
Full Warehouse Management
Barcode scanning workflows for receiving, putaway, pick, pack, and ship. Supports multi-location picking paths, cycle counting, and bin-level inventory tracking.
3PL Fulfilment Network
Outsource fulfilment to ShipHero's network of fulfilment centres. Orders from Shopify route automatically, tracking numbers sync back, and inventory is managed in the same platform.
Multi-Client Support
Built to support 3PL operators managing multiple brands in a single warehouse. Inventory, orders, and billing are separated per client within the same system.
Fulfilment Performance Reporting
Tracks order accuracy rate, fulfilment time, carrier performance, and return rate. Identifies where errors occur in the pick and pack workflow before they reach the customer.
Screenshots
ShipBob
ShipHero
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