SMSBump
Shopify SMS marketing with compliance built in
About the Tool
SMSBump was acquired by Yotpo in 2020 and now operates as its SMS product within the Yotpo ecosystem. For merchants already using Yotpo for reviews or loyalty, the integration unlocks review-triggered SMS flows and loyalty milestone messages without additional configuration. As a standalone SMS tool, it competes directly with Postscript and Attentive. The compliance tooling is thorough: opt-in flows, keyword responses (STOP, HELP, INFO), and carrier filtering are all handled automatically. The pricing model charges per message rather than per subscriber, which is predictable for low-volume brands but can scale steeply at high send frequencies. Stores that want to combine SMS with Yotpo reviews and loyalty data will get the most value from this platform.
Key Features
Compliance-First SMS
Handles TCPA and GDPR compliance automatically including opt-in confirmation flows, keyword responses, and carrier-level filtering. No manual compliance configuration required.
Two-Way Conversational Texting
Agents can reply to customer texts directly from the SMSBump dashboard. Inbound messages from campaigns route to a shared inbox for team responses.
Yotpo Suite Integration
Native connection to Yotpo reviews, loyalty, and subscriptions. Trigger SMS messages from review requests, loyalty milestones, and subscription renewal events.
Shopify Audience Segmentation
Build SMS segments based on Shopify purchase history, product category, subscription status, and spend. Messages go only to subscribers who match the defined criteria.
Screenshots
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