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Customer Support

Chatbots, helpdesks, and AI agents for post-purchase support

7 tools

Featured
Tidio

Tidio

AI chatbot and live chat for Shopify stores. Handles order tracking, returns, and FAQs autonomously.

chatbotlive chat
Freemium
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Featured
Gorgias

Gorgias

Helpdesk built for e-commerce. Centralises Shopify, email, social DMs, and chat. Automates 60%+ of support tickets.

helpdeskshopify
Re:amaze

Re:amaze

Customer messaging platform with AI summaries, canned responses, and Shopify order data built-in.

helpdesklive chat
Gladly

Gladly

Customer service platform that treats conversations as ongoing relationships, not tickets. All channels unified around the customer, not the case number.

helpdeskomnichannel
Richpanel

Richpanel

AI-powered customer support platform for e-commerce. Self-service portal handles WISMO, returns, and order edits without agent involvement.

self-serviceshopify
Freemium
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DelightChat

DelightChat

Omnichannel support tool for Shopify brands. Manages WhatsApp, Instagram, Facebook, and email in one inbox with Shopify order data at a glance.

whatsappinstagram
Freemium
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Kustomer

Kustomer

CRM-first customer service platform. Builds a full timeline of every customer interaction and purchase so agents always have context before responding.

crmhelpdesk